Paying medical bills can be confusing and stressful. However, Yale New Haven Health offers various convenient options to view and pay your bill online. This article will explain the easy ways to pay your Yale New Haven Health medical bills through their user-friendly payment platforms.
Overview of Yale New Haven Health
Yale New Haven Health is an integrated health system that provides advanced care across a network of hospitals affiliates and clinics in Connecticut. This includes renowned institutions like Yale New Haven Hospital, Yale Medicine, and Smilow Cancer Hospital.
With multiple access points for care, patients may receive bills from different entities across Yale New Haven Health. Understanding and managing these statements can seem daunting. Fortunately, Yale New Haven Health offers unified billing services and online payment systems to simplify the process.
Paying Online Through MyChart
The easiest way to view and pay Yale New Haven Health bills is through MyChart. This is the health system’s patient portal that gives you 24/7 access to your medical information in one place.
MyChart allows you to:
- View itemized billing statements and account balances
- Make one-time payments by credit card or bank account
- Set up recurring payments and payment plans
- Access payment history and receipts
Registered MyChart users can also opt for paperless billing and receive notifications whenever a new bill is available.
If you don’t have a MyChart account, you can still pay as a guest. However, signing up for MyChart offers the most seamless billing and payment experience.
Paying Bills by Phone
If you prefer to speak with someone directly, Yale New Haven Health has dedicated billing contacts for questions and payments:
-
Yale New Haven Hospital Billing: Call 855-547-4584 for hospital and physician bills.
-
Yale Medicine Billing: Call 800-826-9922 for outpatient clinic bills.
-
Northeast Medical Group Billing: Call 833-288-4400 for affiliated physician group bills.
Representatives are available Monday through Friday during regular business hours. They can explain your statements, take credit card payments, and discuss payment plan options.
Financial Assistance Programs
Yale New Haven Health aims to provide care regardless of a patient’s ability to pay. They offer financial assistance and prompt pay discounts to qualifying individuals.
Financial assistance is based on household size and income. Uninsured and underinsured patients may receive discounted or free care. Payment plans are also available for those struggling with medical bills.
Learn more about Yale New Haven Health financial assistance programs and see if you qualify.
Estimating Costs and Hospital Charges
Yale New Haven Health understands that healthcare costs are a major concern for patients. That’s why they offer tools to estimate out-of-pocket expenses beforehand.
You can request a cost estimate for specific procedures and diagnoses through MyChart or by calling the hospital billing department. This allows you to budget and financially prepare for an upcoming hospital visit.
Yale New Haven Hospital also provides an online search tool to look up average charges for common services. This gives you an idea of the typical billed amounts. However, your exact charges will depend on your treatment details.
Going Paperless for Added Convenience
In early 2023, Yale New Haven Health transitioned to electronic statements for MyChart users. This means bills are no longer mailed on paper each month.
Instead, patients receive email, text, or in-app notifications when a new statement is ready. You can then view and pay your bill instantly online.
This switch to paperless billing reduces waste and creates a speedier, more convenient billing process. However, patients can still opt for paper bills if preferred.
Breaking Down Your Yale New Haven Health Bill
Hospital bills contain many lines of charges and medical codes that can bewilder patients. If you have trouble understanding your statement, don’t hesitate to call the billing department for an explanation.
But in general, Yale New Haven Health bills include:
- An account summary with total balance due
- Itemized charges for each service and supply
- Facility fees for room and board
- Provider fees for physician services
- Diagnosis and procedure codes
- Current insurance coverage and adjustments
- Previous payments made on the account
Reviewing the billing statement details helps you understand what you’re being charged for. This allows you to accurately track healthcare expenses.
Setting Up Payment Plans for Large Balances
For particularly expensive medical bills, Yale New Haven Health offers flexible monthly payment plans. Payment plans allow you to slowly pay off large balances over time without accruing interest.
You can enroll in a payment plan by calling the billing department or through MyChart. The minimum payment amount gets calculated based on your balance.
Payment plans provide an affordable way to pay off medical bills without financial hardship. Just make sure to make consistent monthly payments until the balance reaches zero.
Avoiding Medical Bill Surprises
No one wants to be caught off guard by high medical bills. Yale New Haven Health aims to improve cost transparency through their online pricing tools and paperless billing.
However, it’s still important to understand your insurance coverage and financial obligations. Always review your plan documents and call your insurer with questions.
You can also request estimates from the hospital beforehand for non-emergency care. Knowing potential costs allows you to financially prepare and avoid surprises.
Navigating medical billing doesn’t have to be confusing with Yale New Haven Health’s user-friendly payment platforms. Options like MyChart provide 24/7 online access along with paperless billing notifications. You can also call dedicated billing contacts, set up payment plans for large balances, and estimate upcoming costs.
By leveraging these resources, you can simplify the process and pay your Yale New Haven Health medical bills with greater ease and understanding. The health system strives to create a billing experience that is clear, convenient, and financially sensible for patients.
How to Contact Your MAP Coordinator
Call Specialty Pharmacy Services at YNHHS at 1-844-881-0043 (toll free) and ask to speak with your MAP coordinator. If you are calling after business hours, feel free to leave a voice message. All messages will remain confidential.
Specialty Pharmacy Services
1100 Sherman Avenue Hamden, CT 06514 24-hour pharmacist support: 1-844-881-0043 [email protected]
Monday – Friday 8:30 am – 6 pm Saturday 8:30 am – 5 pm Closed Sundays and holidays*
Apothecary and Wellness Center
YNHH Saint Raphael Campus 1450 Chapel St. New Haven, CT 06511 203-789-4076 Monday – Thursday 8 am – 8 pm Friday 8 am – 6:30 pm Saturday and Sunday 8 am – 2 pm Closed holidays**
The Apothecary and Wellness Center supports the Specialty Pharmacy Service; call for general medication questions, such as the status of your prescription or your co-payment amounts. You can pick up your medications at either location in person.
*Holidays (Specialty Pharmacy): In 2022, we are closed on the following holidays: Jan. 1, Jan. 17 (Dr. Martin Luther King Jr. Day), May 30 (Memorial Day), July 4 (Independence Day), Sept. 5 (Labor Day), Nov. 24 (Thanksgiving), Dec. 26 (Christmas Day observed)
** Holidays (Apothecary): In 2022, we are closed on the following holidays: Jan. 1, May 30 (Memorial Day), July 4 (Independence Day), Sept. 5 (Labor Day), Nov. 24 (Thanksgiving), Dec. 25 (Christmas Day). Reduced hours on Jan. 17 (Dr. Martin Luther King Jr. Day) – please call ahead for schedule.
Medication Assistance Program (MAP)
The Medication Assistance Program coordinators are experts at assisting with financial issues. They can:
- Determine if you qualify for assistance paying for your medications
- Find out if help is available from a pharmaceutical manufacturer or a foundation related to your condition
- Identify co-payment assistance programs and other reimbursement programs that can minimize your out-of-pocket expenses (applicability will vary by insurance)
Your MAP coordinator or specialty pharmacy liaison can help you arrange payment for your pharmacy copayment or deductible. You can make your payments by major credit card, debit card or electronic check. Please contact your MAP coordinator for more information on these options.
Yale New Haven Health. It Matters.
FAQ
What is the phone number for Yale New Haven billing?
Does Yale New Haven Health use Epic?
How do I email Yale billing?
Is Yale New Haven a good hospital to work for?
Does Yale New Haven health offer paperless billing?
Yale New Haven Health offers paperless billing. If you are a MyChart user, you were automatically switched over to paperless billing in January 2023. If you are not on MyChart, you can sign up now. Use MyChart to make a payment on your account, or make a payment as a guest. Do you have questions about your bill?
Does Yale New Haven health use a combined billing statement?
For Yale New Haven Health hospitals and Northeast Medical Group services, we use a combined billing statement, which means that we bill you for both the doctor and the use of the hospital and equipment on the same bill. What are the different adjustments under my visits on my monthly statement of account?
How do I contact Yale New Haven health?
Please dial 9-1-1. Yale New Haven Health is excited to offer a better billing experience with paperless billing through our MyChart patient portal. You can also opt out of paperless bill if you prefer to receive statements by mail.
Does Yale New Haven health system accept health insurance?
Yale New Haven Health System hospitals accept most major managed care and governmental health insurance plans in the Northeast. We have more information. Check our Frequently Asked Questions and take a step through the billing process. Was this page helpful?
What payment methods does Yale Health accept?
We accept: Payment by credit card (Mastercard, Visa, Discover) can be made by calling 203-436-8882 or by utilizing our online pay portal. Please have your invoice available when you access the portal. Yale Health does not use MyChart for billing nor receiving payments.
Who pays the balance of a Yale New Haven health account?
The guarantor is the person or entity responsible for paying the balance of an account. Why do I need to register each time I visit a Yale New Haven Health location? Information gathered from patient registration is stored in our computer system.