Paying your utility bill can feel like a hassle, but PSEG offers various bill pay options to make the process quick and easy As the leading energy company in New Jersey, PSEG understands the importance of customer satisfaction. Their customer service departments provide support through online account access, automated phone systems, and live representatives
Online Account Access
The easiest way to pay your PSEG bill is through My Account. This online portal allows you to securely view and pay bills, start or stop service, report outages, and more. Customers can register for an online profile using their PSEG account number and other verifying details.
Once registered, you can log in anytime to view your current balance and payment due date. The system stores your payment information to expedite future transactions. You can also set up autopay to have your bill paid automatically each month. Online payments post to your account immediately, so you don’t have to worry about late fees.
Phone Payments
For those who prefer speaking to a live representative, PSEG has customer service agents available by phone. To make a payment or discuss your account call the general customer service line at 1-800-436-7734. This automated system is available 24/7 for basic tasks like checking a balance or making a payment.
If you need help from an agent, representatives are available Monday to Friday from 7 AM to 8 PM. The interactive voice system can route your call directly to the appropriate department, whether for billing questions, service requests, or outage reporting.
The credit and collections department is reachable at 1-800-357-2262 for customers struggling to pay past due balances. Make payment arrangements or ask about financial assistance programs.
In-Person Payments
PSEG operates a network of customer service centers across New Jersey where you can take care of account needs in person. Locate your nearest office using the center finder tool on their website. Service centers have payment kiosks to accept bill payments.
You can also pay your bill at an authorized payment location. Many pharmacies, grocery stores, and other retailers allow you to pay your PSEG bill along with other utility bills. This adds more flexibility when making a payment.
Payment Plan Options
PSEG offers various billing and payment programs to make managing your account more affordable. The Budget Bill plan averages usage over 12 months to even out seasonal peaks for more consistent pricing each month.
For customers facing financial hardship, the Matching Payment Program lets you make incremental contributions to avoid service disruption. The True Grant program provides relief for low-income families struggling with overdue balances.
Paperless Billing
Going paperless can make bill payment more efficient. PSEG customers can opt into paperless billing to receive bills electronically rather than through the mail. You’ll get email notifications when your bill is ready to view and pay online. This saves paper and gives instant access to your billing details.
AutoPay
Setting up autopay through your PSEG online account enables fully automated payments each month. This ensures your bill gets paid on time without the need to manually initiate payment. Autopay gives peace of mind that late fees will never be an issue.
Payment Processing
PSEG offers various payment methods for flexibility. Pay online using your credit card, debit card or electronic check. The system encrypts your information for secure data transmission. You can also pay by phone using your payment details on file.
Mail-in payments are accepted with your remittance stub and check or money order. Allow up to 5 days for mailed payments to process. In-person payments are applied immediately.
No matter how you choose to pay your PSEG bill, the company’s customer service options make the process fast and hassle-free. Managing your account is now easier than ever.
Get answers to any questions you have about our residential energy efficiency programs.
Monday–Friday 8 a.m.–8 p.m.
If you are without power, smell gas, or need gas and/or electric service, please call PSE&G at 1-800-436-7734 or our 24/7 Emergency Line at 1-800-880-7734.
PSE&G Customer Service
FAQ
What is the number for 1 800 436 pseg 7734?
How do I contact Pseg NY customer service?
How do I pay my psegli bill by phone?
How do I pay my PSE&G energy bill?
Pay your bill by cash, check or money order at a PSE&G customer service center. Find a Service Center Pay your bill with cash, check, or money order at a Western Union location for $1.50. Find a Western Union To make it easier for you to manage your bill payment, we also offer billing options. Take the ups and downs out of your energy bills!
How do I Manage my PSE&G Bill?
Make a Payment Analyze Your Service Understand your usage by viewing a breakdown of your current charges on a daily or monthly basis. View Your Usage Manage Your Account Take control of your bill with PSE&G’s Equal Payment Plan, Automatic Bill Pay, and Deferred Payment Arrangements. Ways to Pay My Account makes it easy to manage and pay your bills.
How do I pay my PSE&G bill in New Jersey?
Use the remittance envelope provided with your bill or send your check or money order to: PSE&G New Jersey, P.O. Box 14444 New Brunswick, NJ 08906 Pay your bill by cash, check or money order at a PSE&G customer service center. Find a Service Center Pay your bill with cash, check, or money order at a Western Union location for $1.50.
What can I do with my PSE&G account?
By enrolling in My Account, you’ll get access to unique online features that provide insight into your PSE&G bill. Pay Your Bill Make a payment now or schedule one for later by connecting your checking or savings account to your PSE&G account. Make a Payment Analyze Your Service
How do I contact PSE&G?
Get locations and hours of operation of PSE&G Customer Service Centers. Contact PSE&G if you have doubts about the legitimacy of calls, emails, or visits to your home from individuals claiming to be PSE&G employees — especially if payment is requested. If there is an emergency or crime in progress, dial 911. Call 1-800-436-PSEG (7734).
What is PSE&G’s equal payment plan?
PSE&G’s Equal Payment Plan (EPP) estimates your yearly energy costs (based on last year’s usage) and divides the total into 12 equal monthly payments. You pay the same amount for your energy bill each month. With a predictable energy bill, you won’t have to worry about bill fluctuations caused by extreme summer and winter temperatures.