Paying your water bill can be a hassle – searching for the paper statement, writing a check finding a stamp and envelope and getting it in the mail. Fortunately, Mountain Water District offers easy online bill pay through their partnership with Nexbillpay. This allows customers to pay their water bill conveniently 24/7 without the hassle of paper bills and checks.
Overview of Mountain Water District
Mountain Water District provides water utility services to residents of eastern Kentucky. They are committed to providing high quality water and services to their customers across several counties. As part of their customer service, they have partnered with Nexbillpay to offer online bill payment options.
Benefits of Paying Your Mountain Water District Bill Online
Paying your water bill online through Nexbillpay offers many benefits
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Convenience – Pay anytime, anywhere with an internet connection. Avoid driving to a payment center or finding a stamp.
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Speed – Online payments post to your account faster than mailing in a check. Avoid late fees.
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Security – Payment site uses industry standard encryption to protect your information.
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Flexibility – Use credit card, debit card, or electronic check. Set up autopay or make one-time payments.
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Simplicity – Payment site is user friendly with simple instructions.
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Sustainability – Go paperless and avoid unnecessary mail.
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Control – Create an account to view payment history and manage payments.
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Customer Service – Dedicated customer service for payment questions.
Step-by-Step Guide to Paying Your Bill Online
Paying your Mountain Water District bill online is simple and can be done in just a few minutes:
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Visit Payment Website – Go to https://new.nexbillpay.net/mountainwater/BillPay/SignIn or https://mountainwaterdistrictky.nexbillpayonline.com/pay-online-2/.
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Enter Account Information – Input your Mountain Water District account number, name, and service address exactly as listed on your paper statement.
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Select Payment Method – Choose whether to pay by credit/debit card, electronic check, or bank draft.
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Input Payment Details – For credit/debit payments, enter your card information. For electronic checks, enter your bank account routing and account numbers.
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Complete Payment – Review the payment details and amount. Click submit to complete your payment.
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Get Confirmation – You will receive a confirmation number and email after the payment is processed successfully.
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Check Account – Log into your account on the payment site to view your payment history and confirm the payment posted.
Tips for a Smooth Online Payment Experience
- Have your water bill handy to reference your account number and balance due.
- Double check that account number – an incorrect number could delay your payment posting.
- Save payment information for easier auto-pay setup next time.
- Update your profile with current contact information for payment notifications.
- Reach out to customer service if you have any trouble with your online payment.
- Sign up for paperless billing to get reminders via email and reduce clutter.
Payment Options Offered by Mountain Water District
Mountain Water District aims to make bill payment as convenient as possible for customers. In addition to online payments, they offer:
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Pay by Phone – Call toll-free 855-291-3332 anytime to make a payment by credit/debit card or electronic check.
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AutoPay – Set up recurring monthly payments from your bank account or credit card.
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In Person – Visit a payment center or authorized payment location during business hours.
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By Mail – Send a check or money order payable to Mountain Water District with your remittance stub. Allow 5-7 days for mail delivery.
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Drop Boxes – Drop off a payment at a secure drop box location instead of mailing it.
Getting Help with Your Mountain Water District Online Account
If you have any trouble setting up your online account, accessing your account, or making payments online, Mountain Water District offers the following resources for assistance:
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Customer Service – Call 606-631-9162 Monday-Friday 8am-5pm to speak with a customer service representative who can help troubleshoot any issues.
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Account Recovery – If you forget your online account username or password, call 1-800-639-2435 for account recovery assistance.
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FAQs and Tutorials – Find answers to common questions and step-by-step tutorials on the online payment website.
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Live Chat – Many pages on the payment website offer instant messaging with a customer service agent for real-time help.
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Email – Reach out to customer service by email for assistance if you are unable to access your account.
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Security Reminders – Never share your account username or password. Mountain Water District will never reach out for this info.
Ensuring a Smooth Billing and Payment Experience
To avoid any billing issues or late fees when paying your water bill to Mountain Water District online, be sure to:
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Provide accurate account and contact information to receive billing statements.
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Open statements promptly to avoid missing due dates for payment.
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Notify Mountain Water District if your contact information or billing address changes.
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Set payment reminders to pay on time every month.
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Check your balance online regularly and pay new charges promptly.
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Set up autopay if you want payments scheduled automatically each month.
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Contact customer service with any billing questions – they can explain charges or due dates.
##Conclusion
Paying your water bill online is a convenient option offered by Mountain Water District to simplify bill payment for customers. With benefits like 24/7 access, speed, security, flexibility, and simplicity, online bill pay through Nexbillpay improves the billing experience. Avoid the hassles of paper bills and check payments by signing up for online bill pay today.
Mountain Water District distributes bottled water due to shortage
Does Mountain Water District offer nexbillpay?
Mountain Water District has partnered with Nexbillpay to extend an additional payment option for customers interested in using their check, debit, or credit cards. Nexbillpay is a trusted third-party automated payment service that allows you to pay online. You will need your Account Number provided on your statement.
How do I get my Mountain Water District account number?
You will need your Account Number provided on your statement. If you do not have your statement handy, you may request your Account Number by calling Mountain Water District at 606-631-9162 Please enter your username and password. Don’t have an account yet?
How do I pay my music Mountain Water Company Bill?
You can pay your Music Mountain Water Company bill on doxo using credit card, debit card, Apple Pay, or bank account. For billing inquiries, contact them directly at 800-349-6555.
How do I send my monthly water bill to Arizona Water Company?
To send your monthly water bill to Arizona Water Company, use the return envelope provided with your bill and mail in your check. If they request that your bill be sent directly, call or visit your local Arizona Water Company office to complete a Customer Information Change form.
What if I miss a payment on my water bill?
Arizona Water Company will send you a copy of your water bill about 10 days before the payment transfer. This way, you will always know when the transfer will occur and the amount of your bill, even if you miss a payment.
What is MWD reclamation?
MWD is the only privately financed reclamation project of its kind. MWD provides water and power to service an area of approximately 60 square miles. The lands within MWD which are still in agricultural are cropped with cotton, vegetables, fruits, citrus, grapes, and grain.