Paying your utility bill to the City of Henderson is now quicker and easier thanks to their online bill pay system. This guide will walk you through signing in to your account, setting up recurring payments or one-time payments, and getting help if you have issues.
Creating an Online Account
To pay your City of Henderson utility bill online, you first need to register for an account on their BillOnline portal. Here are the steps:
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Click “Register Now” and enter your email address,
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You will need your City of Henderson utility account number and an invoice number from a recent bill Enter these when prompted,
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Create a password and security questions.
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Agree to the terms and submit your registration.
Once registered, you can sign in anytime with your email and password. I recommend bookmarking the login page for easy access.
Making One-Time Payments
If you prefer to pay your bill manually each month, the BillOnline portal allows quick one-time payments. Simply:
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Sign in to your account.
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Click “Make Payment” and enter your payment details.
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You can pay with credit/debit card, checking account, or savings account.
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There is no fee for electronic check payments. Credit/debit card payments incur a 2.45% processing fee.
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Review your payment info and click Submit.
You will receive a confirmation email and can view payment history online.
Setting Up AutoPay
For hassle-free bill payment, set up recurring automatic payments through BillOnline. Follow these steps:
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Log in to your account and click on “Recurring Payments.”
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Enter the amount to pay each month. You can choose to pay the total balance or a fixed amount.
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Select the day of the month for payments to process.
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Enter your payment method details.
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Review and submit the request.
Once recurring payments are activated, your bill will be paid automatically each month on the selected date. The amount will adjust based on your current charges.
Getting Account Help and Support
If you have trouble signing in or have questions about your City of Henderson utility account, contact their customer support:
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Call 702-267-5900. Live agents are available Monday – Thursday, 7:30am – 5:30pm PST.
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Email the utility billing department at [email protected].
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Visit the Utility Billing counter at City Hall. They can assist with sign-in issues, taking meter readings, and more.
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Access the FAQs and informational videos on the City of Henderson utility billing website.
By registering for online bill pay with the City of Henderson, you can check your balance, make one-time payments, set up auto-pay, and manage your account without paper bills and stamps. Paying your utilities online is secure, fast, and environmentally friendly. Reach out to the billing department if any questions come up during the sign in or payment process.
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FAQ
How to pay water bill Henderson NV?
How to pay a water bill in Henderson, NC?
How do I start the Henderson water District service?
What is the phone number for the city of Henderson utility bill?
How do I pay my utility bill in Henderson NV?
Register Now and manage your account online. All you need is a copy of your City of Henderson Utility Billing Statement to get started. Pay your bill – or someone else’s – with Guest Pay. Having Trouble? Please contact our Customer Care Center at (702) 267-5900. © 2018 City of Henderson, NV.
What payment methods does the city of Henderson accept?
The City of Henderson works with VPS, a third party automated payment service, to offer payment options for customers interested in paying their bill online using the Internet or by using an automated phone service. VPS accepts Visa, MasterCard, Discover, and electronic checks. VPS will charge a convenience fee for each transaction.
Does Henderson charge a fee for credit or debit card payments?
***The City of Henderson will charge a 2.8% nonrefundable service fee for most credit or debit card payments, beginning March 1, 2024 (some exclusions may apply). To continue providing convenient options and alleviate any inconvenience with the card service fees, the following free options may be available (where applicable):
Does Henderson Municipal Court pay traffic citations?
Registration and payments for ongoing Parks and Recreation programs. As part of our goal to make resolution and payment of outstanding traffic citations and fines as convenient as possible for our citizens, the Henderson Municipal Court has partnered with a service provider to offer payment of certain fines and/or fees over the internet.