How to Pay Your Water Bill Online With the City of Peoria

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Paying your water bill is an essential task when you live in the city of Peoria The city offers a convenient online option to pay your water bill every month or quarter In this article, I’ll walk you through the easy process step-by-step.

The city of Peoria provides water services to over 50,000 households and businesses. They offer online billing and payment to make life easier for residents. Instead of mailing checks or visiting city hall, you can pay on your computer or phone in just a few minutes.

Why Pay Your Water Bill Online?

Here are some of the top reasons to pay your Peoria water bill electronically:

  • It’s fast – Make a payment in just a couple of minutes instead of writing and mailing a check.

  • Available 24/7 – The online payment portal is always open, so you can pay at any time of day or night.

  • Saves money – Avoid late fees by paying on time without the hassle of mailing.

  • Auto-pay options – Set up recurring payments to ensure your bill gets paid automatically each month.

  • Payment history – View up to 24 months of past water bill payments in your account.

  • Paperless billing – Reduce clutter and go green by getting bills emailed instead of mailed.

Paying online helps you skip the headaches of traditional mail payments. It gives you more flexibility and convenience as a Peoria water customer.

How to Pay Your Water Bill Online

Follow these steps to pay your water bill to the city of Peoria electronically:

Step 1: Visit the Payment Website

Go to https://www.municipalonlinepayments.com/peoriaaz/utilities. This is the city’s official third-party website for online payments.

Step 2: Register for an Account

First-time users need to click “Register” and create a free account. Enter your contact information and create a username and password.

Step 3: Log Into Your Account

If you already registered previously, click “Login” and enter your username and password. This will bring up your account dashboard.

Step 4: Select Pay Water Bill

Look for the button that says “Pay Water Bill” and click it. This will open the payment form.

Step 5: Enter Your Water Account Information

You will need to input your 10-digit water account number without dashes. You can find this on your printed water bills.

Step 6: Select Payment Amount

The form will automatically show your current balance due. You can pay the full balance or make a partial payment by adjusting the amount.

Step 7: Enter Payment Method

Choose whether to pay by credit card, debit card, or electronic check. Enter the necessary card or bank account information.

Step 8: Confirm and Submit

Double-check that all information is correct. Click “Continue” to officially submit the payment to your water account.

Step 9: Get Payment Confirmation

You will see a confirmation page with details of the transaction. You can print or save this digital receipt for your records.

And that’s it! The full payment will be processed and applied to your water account balance immediately. You’ll see the updated balance next time you log in or get your mailed/emailed bill.

Other City of Peoria Water Account Services

In addition to online bill pay, the city provides other useful services for water accounts through their online portal and automated phone system:

  • Account history – View prior water usage and billing details.

  • Usage charts – See graphs summarizing your household water consumption.

  • Leak alerts – Get notifications if unusually high usage is detected.

  • Balance alerts – Get emails when your balance due reaches a specified amount.

  • Auto-pay setup – Schedule recurring payments from a bank account.

  • Paperless billing – Opt into emailed billing statements to save paper.

  • 24/7 account access – Check your balance and account details anytime.

  • Automated phone system – Call to make a payment or check your balance using the interactive voice menu.

Avoid Late Fees and Penalties

The most important reason to pay your water bill on time every month is to avoid financial penalties. Here are some key deadlines and fees to remember:

  • Bills are issued monthly and due 20 days after the billing date.

  • A late fee of $5 or 1.5% of the balance (whichever is greater) is added if not paid on time.

  • Accounts 30 days past due may have water service disconnected.

  • A $30 fee is charged to resume service after disconnection.

  • Unpaid balances incur 1% monthly interest charges.

  • Delinquent accounts are referred to a collection agency after 90 days, and additional fees apply.

Set payment reminders and take advantage of auto-pay options to make sure you never miss a payment. Online bill pay helps prevent late fees so you keep your account in good standing.

To recap, register for an account, login, enter your water account details, select a payment amount, input payment information, confirm everything is correct, and submit. The whole process takes just a few minutes.

Be sure to also explore the additional online account management features for usage tracking, alerts, auto-pay, and more. Paying your water bill on time avoids late penalties so you keep your service uninterrupted. Going paperless with e-bills can make your life a little easier too.

City Of Peoria Water Bill Pay

April 19 City of Peoria Stormwater Utility Credit Manual Informational Meeting

FAQ

What is the phone number for the city of Peoria customer service?

Service Directory List
City Services
Departments
Phone
Animal Control
Police
(623) 773-8311
Customer Service
Finance and Budget
(623) 773-7160
Police Non-Emergency Number
Police
(623) 773-8311

Who provides water for Peoria, AZ?

Arizona Public Service is the state’s largest utility provider and generates reliable, affordable energy for its customers. Salt River Project delivers reliable power and water to Peoria homes and businesses.

What is the city of Peoria online customer service center?

The City of Peoria Online Customer Service Center is a self-service resource for customers to start, stop or update utility service, make payment or view utility account information and request assistance. Requests received after business hours will be processed during business hours the following business day.

How do I make a payment in Peoria IL?

The city of Peoria accepts payments online, in person, via after-hours dropbox, or by mail. Payment Accepted: Cash, Check, Credit Card, Debit Card, Money Order. Drop Box: Located at City Hall, Fulton Street entrance. No cash or change. Payments must be inside a sealed envelope.

How do I pay my utility bill in Peoria?

Dial (623)-773-7160 to pay your utility bill with our 24-hour automated phone system. Please write your account number on your check or money order and make payable to the City of Peoria. *Drop box location in front of the flag pole in the circle drive on the north side of City Hall. Please only deposit checks or money orders in this box.

What does the Peoria Water Services Department do?

The Water Services Department is responsible for maintaining and operating the city’s water supply and infrastructure. We deliver quality services to Peoria residents by using the latest technology and anticipating the needs of the future.

Who accredits Peoria Public Works & Water Services?

APWA Accreditation In 2021, the American Public Works Association (APWA) awarded full re-accreditation to the City of Peoria Public Works and Water Services Departments. This prestigious distinction was the result of many months of hard work and dedication from Public Works and Water Services employees.

What does Peoria customer service do?

Peoria’s Customer Service department handles billing and support services for city utilities including water, wastewater, and solid waste. Customer Service can help with starting/stopping utility services, fee appeals, and more. Call Peoria Customer Service at 623-773-7160.

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