Paying Your Water Bill Online with Denver Water

Having access to clean, reliable drinking water is something many of us take for granted. But providing high-quality water and managing water infrastructure involves significant effort and cost. As a customer of Denver Water, paying your water bill promptly and efficiently is an important responsibility. Denver Water offers convenient online and mobile options to pay bills quickly without the hassle of mailing payments.

Overview of Denver Water

Denver Water provides drinking water to over 1.5 million people in the Denver metro area. They supply clean water to residents and businesses in Denver as well as surrounding suburbs.

As a utility provider, Denver Water is responsible for treating raw water, maintaining pipelines and storage, reading meters, billing customers, and much more. Customers pay monthly water bills to fund these operations and investments in infrastructure.

Ensuring predictable revenues through on-time customer payments is crucial for Denver Water to cover operational costs while keeping water affordable.

Benefits of Paying Online

Denver Water offers multiple options for customers to pay bills digitally through their online account portal. Paying online provides many benefits:

• Convenience: Pay anytime, anywhere without visiting an office or mailing a check.

• Efficiency: Make secure payments in just a few clicks. Avoid paperwork and postage fees.

• Flexibility: Use different payment methods including bank account, credit card, Apple/Google Pay.

• Control: Schedule future payments for a specific dates. Set up autopay to make recurring payments.

• Money saving: Avoid late fees by paying on time.

• Record keeping: View payment history and billing statements digitally in one place.

Paying water bills online saves customers time and gives them greater control over finances. Denver Water also benefits through operational efficiencies and predictable cash flow.

Setting Up Your Online Account

Before you can pay bills online, you need to register for a Denver Water online account. Here are the steps:

1. Go to www.denverwater.org and click “My Account”

2. Click “New users sign up” under the login box

3. Enter your 7-digit account number and other details.

4. Create username and password

5. Agree to the terms and conditions.

6. Verify your account through email confirmation.

Once registered, you can log into your Denver Water account anytime to pay bills, analyze usage, set notifications, go paperless, and more.

Making One-Time Payments

To make a one-time water bill payment:

1. Log into your Denver Water account.

2. Locate the “Payments” section.

3. Select the account to pay if you have multiple.

4. Enter payment amount (usually the billed amount).

5. Choose payment method and enter details.

6. Review payment summary before submitting.

7. Receive payment confirmation via email.

One-time payments are easy to make but must be repeated manually each month. For even more convenience, customers can enroll in autopay.

Enrolling in Autopay

With autopay, your monthly water bill is paid automatically on the due date using your default payment method. To set up:

1. Access “My profile” in your account.

2. Select the “Payments” tab.

3. Click “Add new automatic payment.”

4. Choose which account to pay.

5. Select payment method and enter details.

6. Pick the day each month to pay.

7. Review and submit autopay enrollment.

Autopay eliminates the monthly task of making manual payments. Your bill will be paid on time, every time guaranteed.

Paying Bills on the Mobile App

In addition to the website, Denver Water offers a free mobile app for iOS and Android. With the app, customers can:

• Check account balance
• View billing history
• Make one-time payments
• Set up autopay
• Monitor water usage
• Receive notifications

The mobile app makes managing your water account even more convenient. Payments and account management can be done on-the-go from a smartphone or tablet.

Payment Security and Reliability

Protecting customer data is a top priority for Denver Water. The online payment system is highly secure and uses:

• Encryption technology
• Firewalls against cyberthreats
• Multi-factor authentication
• Regular auditing and testing

In addition to security, the online payment system has high uptime with built-in redundancy. Customers can rely on 24/7 access to make payments and manage accounts.

Get Started Paying Online

Paying bills online saves Denver Water customers time, money, and hassle. Managing accounts is quick and easy through the desktop site or mobile app. Autopay removes the monthly chore of making manual payments.

Sign up for a Denver Water online account today to start enjoying the benefits of digital payments for your water bill. Reliable water infrastructure and operations depend on customers paying promptly. Go digital and help Denver Water continue providing clean, high-quality water to the community.