Having reliable water service from the Marina Coast Water District is essential for homes and businesses in the area However, keeping up with your water bills is also important This guide will walk through everything you need to know about receiving, understanding, and paying Marina Coast Water District bills quickly and easily.
Overview of Marina Coast Water District Billing
The Marina Coast Water District provides water, wastewater and recycled water services to residents of Marina and portions of the former Fort Ord. They bill properties on a monthly or bi-monthly cycle depending on location and services received.
Bills are sent out around the 20th of each month and payment is due by the 15th of the following month. Bills include charges for water used based on meter readings along with fixed service fees. Wastewater and recycled water customers are also billed service and usage fees. All charges incurred in a billing cycle are itemized on your monthly bill.
New Online Bill Pay Portal
Marina Coast Water District recently launched a new online bill pay portal for customers to access billing accounts and make secure online payments. This portal allows you to
- View and download PDF bills
- Make one-time payments by card or e-check
- Set up autopay by card or bank account
- Access 24/7 account management
To start using the new portal, you simply need your account number. Existing online accounts will not transfer over, so you must create a new login.
Ways to Pay Your Marina Coast Water District Bill
The Marina Coast Water District offers several convenient payment options:
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Online – Pay by credit/debit card or e-check via the new customer portal or call in a payment. A 3.25% card fee applies.
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Auto Pay – Set up recurring payments from a card or bank account via the online portal.
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By Phone – Call during business hours to pay by card or provide check details.
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By Mail – Send a check or money order with your remittance stub.
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In Person – Drop off cash, checks, or card payments at the MCWD office.
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Your Bank – Use your bank’s online bill pay feature.
Review the fee chart on the MCWD website to pick the best option for you. Be sure to pay by the due date each month to avoid late fees.
Financial Assistance Options
If you are having trouble paying your Marina Coast Water District bill, contact them right away to discuss payment plan options and avoid service disruption.
You may also qualify for bill assistance programs through the MCWD to help lower-income households manage water bills. Inquire about eligibility for financial aid or discounted service rates.
Avoid Late Fees and Penalties
To avoid late fees on your Marina Coast Water District water bill:
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Mark due dates on your calendar and budget for the payment.
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Enroll in autopay or schedule automated payments to ensure on-time payment.
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If traveling, arrange for someone to monitor and pay bills in your absence.
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Contact MCWD immediately if you anticipate difficulty paying on time.
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Set up text/email reminders for yourself as your bill’s due date approaches.
Paying just a few days late can result in penalties, so diligence in paying by the due date is key.
What to Do if You Receive a Shutoff Notice
If your water bill falls too far behind, the Marina Coast Water District may issue a shutoff notice warning that service will be discontinued if the past due balance is not paid. To avoid actual shutoff:
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Pay the past due amount immediately, in full if possible.
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Call MCWD to discuss a payment plan for the balance.
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Inquire about financial assistance programs you may qualify for.
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Notify MCWD if there are extenuating circumstances impacting your ability to pay.
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If service is disconnected, full payment of the past due amount will be required for reconnection.
Shutoff can be avoided by proactively communicating with MCWD about your situation.
Staying current on your Marina Coast Water District bill ensures that this vital service continues uninterrupted. Use these tips to easily understand your bill and conveniently make monthly payments. Reach out for assistance if you fall behind to prevent fees or service shutoff. Consistent payment keeps your water flowing.
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FAQ
Does McWd accept credit card payments?
How do I pay my water bill in California?