How to Pay Your Water Bill to Marshalltown Water Works in Iowa

Paying your water bill on time every month is an essential responsibility for all residents and businesses getting water services from Marshalltown Water Works in Marshalltown, IA. The utility provider offers various payment options to make it convenient for customers to pay their water bill. This comprehensive guide will walk you through the different methods to pay your Marshalltown Water Works bill.

Overview of Marshalltown Water Works Bill Payment

Marshalltown Water Works (MWW) is the city-owned water utility provider serving residents of Marshalltown, IA. They are responsible for water treatment and distribution in the city.

MWW bills customers on a monthly basis based on metered water usage, Bills are issued on the 10th of each month and payments are due by the 28th to avoid late fees

There are several ways to pay your MWW water bill:

• Online
• Phone
• Mail
• Drop box
• Auto pay
• In person

While online, phone, and auto pay offer convenience, paying by mail or using the drop box gives you more flexibility Read on for more details on each payment method

Paying Online

The easiest and most popular way to pay your MWW bill is online via their payment portal.

How to Pay Online

Follow these simple steps to pay your water bill online:

• Go to the MWW online payment site.

• Select ‘Pay Bill’ and enter your 10-digit MWW account number and last payment amount.

• Choose a payment method and enter required details such as card information.

• Enter payment amount and submit.

Online Payment Options

You can pay your MWW water bill online using:

• Debit/Credit card

Online Payment Fees

A $2.75 convenience fee is charged for online payments.

Online Payment Benefits

Paying online offers these advantages:

• 24/7 access
• Quick, easy payments
• Avoid mailing checks or visiting in person
• Get instant email confirmations

Paying by Phone

In addition to online, MWW offers a phone payment option through their automated payment system.

How to Pay by Phone

To pay your water bill by phone:

• Call 833-264-1120

• Enter your 10-digit MWW account number when prompted

• Follow instructions to make card payment

• A $2.75 convenience fee applies

Phone Payment Options

You can pay your MWW water bill by phone using:

• Debit/Credit card

Phone Payment Benefits

Paying by phone allows you to:

• Pay 24/7 by calling the automated system
• Get instant payment confirmation
• Make quick one-time payments
• Avoid visiting the MWW office

Paying by Mail

Mailing a check or money order is a simple option to pay your MWW water bill.

How to Pay by Mail

To pay your water bill by mail:

• Write check/money order payable to ‘Marshalltown Water Works’

• Write your MWW account number on the memo line

• Mail to: Marshalltown Water Works, PO Box 1420, Marshalltown, IA 50158

Mail Payment Options

You can pay your MWW water bill by mail with:

• Personal check
• Money order
• Cashier’s check

Mail Payment Benefits

Paying by mail allows you to:

• Avoid online transaction fees
• Use checks or money orders
• Send payments without visiting MWW office
• Get extended deadline with mailing time

Just make sure to account for postal mail time so your payment arrives before the due date.

Paying at Drop Boxes

For added convenience, MWW offers two drop box locations to submit your water bill payments.

MWW Drop Box Locations:

• Outside the MWW office at 205 E State St
• Hy-Vee customer service desk

How to Pay at Drop Box

Follow these steps to use the MWW drop boxes:

• Place your payment (check or money order) in an envelope

• Write your 10-digit account number on the envelope

• Drop into either of the two drop boxes

Drop Box Payment Options

You can pay your MWW water bill using the drop boxes with:

• Personal check
• Money order

Drop Box Payment Benefits

The drop boxes allow you to:

• Avoid waiting in line at MWW office
• Submit payments outside office hours
• Get extended payment flexibility
• Save time by avoiding in-person visits

Paying In Person

You can visit the MWW office at 205 E State St in Marshalltown to make an in-person bill payment.

How to Pay In Person

To pay your water bill at the MWW office:

• Visit the MWW office during business hours Mon-Fri 8AM – 5PM

• Provide your account number and mention payment amount

• Pay using cash, check, or money order

• Get a printed receipt

In-Person Payment Options

You can pay your MWW water bill at the office using:

• Cash
• Check
• Money order

In-Person Payment Benefits

The main benefits of paying at the MWW office are:

• Make cash payments
• Speak to a customer service rep
• Get instant payment confirmation
• Avoid transaction fees

Just make sure to visit during office hours to prevent late fees.

Auto Pay

For maximum convenience, enroll in MWW auto pay to get recurring payments deducted automatically from your bank account.

How to Sign Up for Auto Pay

Follow these simple steps to enroll in auto pay:

1. Download the auto pay form from the MWW website

2. Fill out the form with your account and banking details

3. Drop off the form at the MWW office or mail it in

4. Your payments will now be deducted automatically on the due date each month

Auto Pay Benefits

The key benefits of MWW auto pay include:

• Never miss a payment or deal with late fees
• Avoid stamps for mailed checks
• Save time and hassle of manual payments
• Auto pay is completely free