The McCreary County Water District office is open and following Federal and State COVID-19 guidelines. Please wear a mask before entering our building. Your safety our is our top priority. Our office and drive-thru are open Monday through Friday from 8:00 am to 4:30 pm.
Our customers are also are encouraged to stay up to date with billing via our other payment methods which include: online payments here; toll free at 1-877-885-7968, available 24/7 for automated payments; and on your mobile phones with our Payment Service Network (PSN) app, downloadable for free on your iPhone and Android devices. Those with issues paying their water or sewer bill using these alternative payment methods are encouraged to contact our office for assistance at 606-376-2540, Monday through Friday, 8:00 am to 4:30 pm.
Please note, the current COVID-19 situation does not affect water or sewer services in our community and all operational maintenance of the McCreary County Water District will continue as normal.
Paying bills is a chore that most of us would rather avoid Mailing checks, tracking due dates, and potential late fees can cause stress For customers of McCreary County Water District in Kentucky, there’s a better way – online bill pay.
McCreary Water offers a user-friendly online payment system that makes managing your monthly water and sewer bill quick, easy, and secure. Read on to learn the benefits of paying your McCreary Water bill online and how to use their payment portal.
Overview of McCreary County Water District
McCreary Water provides drinking water and sewer services to residents of Whitley City and surrounding areas in McCreary County, Kentucky They maintain infrastructure like wells, water tanks, treatment plants, and sewer lines across their service area
McCreary Water aims to provide quality water utilities along with excellent customer service. Their online payment options help customers easily take care of their bills on time every month.
Why Pay Your McCreary Water Bill Online?
Paying online through McCreary Water’s payment portal offers many advantages, including:
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Convenience: Pay anytime, anywhere with an internet connection – no mailing checks or visiting the office.
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** Avoid Late Fees:** Pay by the due date without worrying about postal delays.
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Payment Alerts: Get email reminders as your bill’s due date approaches.
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Payment Receipt: Access and print receipts online for your records.
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Paperless Billing: Go green by opting for eStatements instead of mailed paper bills.
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Payment History: View past payments and billing statements all in one place.
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Multiple Payment Options: Pay with credit/debit cards, bank accounts, and more.
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Automatic Payments: Set up recurring autopay instead of manually paying each month.
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Customer Support: Get help from customer service with any payment issues.
Step-by-Step Guide to Paying Your Bill Online
Follow these simple steps to pay your McCreary Water bill through their online payment center:
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Go to the payment portal website: https://www.paymentservicenetwork.com/Login21.aspx?Acc=RT18752
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Click on “Register Now” to create a new account.
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Enter your account and contact information, including your McCreary Water account number.
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Create a username and password for your account.
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Agree to the terms and conditions and click submit.
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You will receive a verification email. Click the link to activate your account.
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Log in using your new credentials and access your McCreary Water account.
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Select your payment amount based on your current bill and pick a payment method.
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Enter your payment details and submit the transaction.
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Your payment will process and you will receive a confirmation email with details.
Tips for Hassle-Free Online Payments
Follow these tips for the smoothest experience when paying your McCreary Water bill online:
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Accurately enter your account number when registering to link your account.
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Save your payment method to check out faster for future bills.
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Sign up for paperless billing and autopay to streamline the process.
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Contact customer support if you have any login or payment issues.
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Opt in to receive due date reminders so you never miss a payment.
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Keep your login credentials secure by using a strong password.
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Check your spam folder for confirmation emails if you don’t see them.
Online Bill Pay Improves Customer Service
By implementing online bill payment, McCreary County Water District now offers its customers an efficient, hassle-free way to pay their bills every month. Customers can save time spent on mailing paper checks and avoid late fees caused by postal delays.
Everything from viewing statements to tracking payment history can be done digitally in just a few clicks. For busy customers, this convenience and ease-of-use is invaluable. It allows them to monitor their account and make timely payments without stress.
In an increasingly digital world, online payment systems have become the norm across industries. As a customer-focused water utility, McCreary Water recognized the demand for improved online services. Their user-friendly online bill pay feature delivers just that – a better customer experience overall.
