Any person, persons, firm, corporation, partnership, etc., requesting the initiation or termination of water service must come in-person to the office of the Department of Water Works at 532 Franklin Street in Michigan City, Indiana during normal business hours.
To initiate service, you must come in person into the office to provide the Department with all pertinent information, and post required security deposit if applicable. The water will be turned-on at the curb stop and the meter will be installed and properly sealed.
On November 7, 2017, the Michigan City Common Council adopted Ordinance 4455 creating Section 26-2 in Chapter 26 of the City Code to require new businesses to register with the Planning & Inspection Department prior to receiving water service. No new business will receive water service until a certificate of registration from the Planning & Inspection Department is provided to the Department of Water Works.
To terminate service or to have an account finalized, you must provide the Department with all required information:
If applicable, an accounts payable voucher can be signed for refund of deposit posted to account.
The water will be shut-off at the curb stop and the meter will be removed to storage.
All applicable service charges will apply as outlined in Chapter I, “Rates Governing Water Service, Article IV – Non Recurring Charges”, for the turn-on or shut-off of water service. In the event a customer has scheduled an appointment to have service turned-on or shut-off, once the service truck arrives and the customer cancels the appointment, the customer will be charged the applicable charges.
Paying your water bill is an essential responsibility for anyone living in Michigan City Indiana. The city’s Department of Water Works provides high-quality water service to residents but you need to pay your bill on time to keep the water flowing. In this article, I’ll walk through the easy process of paying your Michigan City water bill online, by mail, or in person.
Overview of Michigan City’s Water Department
The Michigan City Water Department provides water service to over 21,000 residential and commercial customers within the city limits. They pump millions of gallons of fresh water each day from Lake Michigan and thoroughly treat it at their filtration plant.
The department bills customers monthly and offers several convenient payment options. You can view your account online, receive email bill reminders, or opt for automatic payments The water department accepts online payments, mailed payments, drive-up payments, and walk-in payments
Benefits of Paying Your Water Bill on Time
By paying your Michigan City water bill by the due date, you avoid late fees service disruption and other problems. The due date is shown clearly on your monthly bill and you have multiple options for on-time payment.
Paying on time keeps your water service active so you have running water for drinking, cooking, showering, and other household needs. It also maintains proper sanitation and prevents costly plumbing issues. Establishing a good payment history also makes it easier to start new utility services in the future.
How to Pay Your Water Bill Online
Paying your Michigan City water bill online is fast, easy, and secure. Here are step-by-step instructions:
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Go to the water department’s website at www.emichigancity.com/208/Water-Works.
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Click on “View & Pay Your Bill Online with InvoiceCloud.” This will redirect you to the InvoiceCloud portal.
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If paying for the first time, create an InvoiceCloud account with your email and password. Provide your Michigan City Water account number and other details to link your account.
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On your dashboard, select your latest water bill and choose a payment option like credit card, debit card, or bank account.
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Enter your payment details securely. The transaction fee is clearly shown.
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Confirm your payment and you’ll receive an emailed receipt. The payment will process in 1-2 business days.
Paying through InvoiceCloud is fast, secure, and lets you access your water account details 24/7. You can set up autopay or make one-time payments at your convenience.
Paying by Mail
To pay your water bill by mail, follow these steps:
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Wait for your monthly paper bill to arrive in the mail. It will include a payment stub.
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Detach the payment stub from the rest of the bill.
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Write your account number on the stub and indicate the payment amount.
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Enclose a check or money order payable to “City of Michigan City.” Do not send cash.
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Mail the payment and stub in the return envelope provided well before the due date. Allow 7-10 days for delivery.
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Payments received after the due date will incur late fees, even if mailed on time, so pay early.
Mailing your payment is easy and avoids online transaction fees. Just remember to pay at least a week before the due date to ensure on-time delivery.
Drive-Up Payment Stations
For a contactless payment option, Michigan City has two drive-up payment stations:
- Near the Water Department at 532 Franklin Square
- At the Sanitation and Street Department at 1802 Kentucky St.
To use the drive-up stations:
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Have your water bill and payment ready. Accepted forms of payment include cash, check, money order, and credit/debit cards.
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Drive up and press the intercom button. An attendant will assist you through the payment process from your car.
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Insert your payment into the secure drop box. The attendant will provide a receipt.
The drive-up stations are open 8 AM to 4:30 PM on weekdays for quick, no-contact payments.
Paying in Person
You can also pay your water bill in person at:
Michigan City Water Department
532 Franklin Square
Michigan City, IN 46360
Their billing office is open 8 AM to 4:30 PM on weekdays. You can pay using cash, check, money order, or credit/debit cards. Be sure to bring your paper bill or know your account number. The billing clerks can answer any questions you have about your water account or previous bills.
Paying your water bill in person takes just a few minutes if you go at off-peak hours. Waiting may be longer during the busiest times of the month.
Avoiding Late Fees and Disconnection
Michigan City provides a grace period if your payment is late, but it’s still best to pay by the due date. Here’s what happens if your payment is overdue:
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After 10 days late, a 10% penalty fee is added to your account.
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30 days late leads to disconnection of water service.
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Reconnection requires paying overdue charges plus a $25 fee.
Avoid these extra costs and inconvenience by paying your water bill on time. Set bill reminders, use autopay, or pay early to stay on track. Contact the billing department immediately if you expect payment issues.
Assistance Programs for Low Income Households
If you’re struggling to afford your water bills in Michigan City, assistance programs are available:
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The Low Income Household Water Assistance Program (LIHWAP) provides federal aid for water bills, administered locally by REAL Services. Call them at 800-552-2916.
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The Salvation Army sometimes has funds to help households facing disconnection. Call 219-874-6885.
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Work with the water department to set up a payment plan if you cannot pay the full bill.
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Contact local churches and charities for additional help avoiding shutoffs.
These programs provide vital aid so vulnerable households maintain access to water services in times of financial hardship.
Stay On Top of Your Water Account Status
Creating an InvoiceCloud account allows you to log in anytime and view:
- Your latest water bill
- Account balance
- Payment history
- Water usage charts
- Notifications of any issues
It’s a great way to monitor your account status between bills. You can also call the billing department at 219-874-3228 on weekdays if you have questions or concerns.
Paying Your Water Bill is Quick and Easy
Set reminders and use autopay or online bill pay through your bank to ensure your water service continues uninterrupted. Avoid late fees and shutoffs by paying on time every month. Contact the billing department if you need assistance or more information. With their various payment options, keeping your Michigan City water account in good standing is quick and painless.
Deltona Water Bill Pay System
FAQ
How much is a water bill in Michigan per month?
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Utility
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Average cost in Michigan
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Utility
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Average cost in Michigan
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Energy bill
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$117.57
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Monthly water bill
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$29
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Internet
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$30
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What is the phone number for East Lansing water bill?