Pacific Power provides electric service to homes and businesses across many states in the West Paying your power bill promptly each month ensures uninterrupted service while avoiding late fees Pacific Power offers many convenient ways to pay online, by phone, automatically, and by mail.
In this comprehensive guide, I’ll explain the easy process for setting up online bill pay with Pacific Power and your options for making one-time or recurring payments.
Benefits of Paying Online
Pacific Power encourages customers to take advantage of online account management and paperless billing. Paying your power bill online provides many benefits
- It’s faster – take just minutes to make a payment
- More secure than mailing checks
- Avoid late fees by scheduling payments
- Access account and payment history
- Go paperless with e-bills
- Easy to set up autopay or one-time payments
Online payments can be made from your computer or mobile device anytime.
How to Pay Your Bill on Pacific Power’s Website
Follow these steps to pay your power bill on Pacific Power’s website:
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Go to wwwpacificpowernet and click “My Account”
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Choose “Register” under Online Account Access and create a new username and password.
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Enter your Pacific Power account number and name as it appears on your bill.
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Complete the identity verification process.
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Once registered, log into your online account.
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From the menu, select “Payments” then “Make Payment”.
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Choose a one-time payment or recurring autopay.
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Enter your payment details and submit.
You’ll receive a confirmation email with your payment details. Payments made by 6pm PT are credited same day.
Other Ways to Pay Your Pacific Power Bill
In addition to online payments, Pacific Power offers these payment options:
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Pay by phone – Call 1-877-508-5088 anytime to use the automated system or speak with a representative. Have your account number ready.
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Mobile app – Download the free Pacific Power app to pay on your smartphone.
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Automatic bank draft – Sign up for recurring payments drafted from your bank account monthly.
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By mail – Send a check or money order with your payment stub to Pacific Power’s payment address. Allow 5-7 days for delivery.
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In person – Take cash, check or money order to an authorized Pacific Power payment location.
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Budget Billing – Pay a consistent amount each month based on your previous usage.
Payment Extensions and Assistance
If you are having difficulty paying your Pacific Power bill, you may qualify for a payment arrangement or extension. Pacific Power offers several assistance programs for qualifying customers, including:
- Payment matching programs
- Energy assistance grants
- Extended due date arrangements
- Balance forgiveness programs
- Lower monthly payment plans
Contact Pacific Power as soon as possible if you anticipate difficulty paying your bill on time. Applying for assistance can help avoid disconnection.
Avoid Late Payment Fees
Pacific Power bills are due 21 days after the billing date. A late fee of 1% applies if payment is received after the due date.
Disconnection of services can occur if a past due balance remains unpaid for 5 days after receiving a final disconnect notice. Avoid fees and disconnection by paying on time.
When mailing payments, allow 7-10 days for delivery to ensure your payment is received before the due date. Pay online or via the app for instant processing.
Managing your Pacific Power account online makes paying your bill and monitoring usage convenient each month. Pay on time to keep the power flowing and avoid interruptions to your home or business. Contact Pacific Power if you need assistance with payments.
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FAQ
Can I pay Pacific Power with a credit card?
Can I pay my PPL bill with a credit card online?
How do I call Pacific Power in Portland Oregon?
Is there a Pacific Power app?
How do I send a payment to Pacific Power?
With this option, you authorize your bank to send the payment in an ACH file to Pacific Power’s bank for deposit. You can receive your invoice via EDI, online or through the U.S. mail. Your payment is posted to your electric account within 24-72 hours. Learn more or contact our Business Solutions team toll free at 1-866-870-3419.
Does Pacific Power have a free app?
This app is available only on the App Store for iPhone and iPad. With this free app from Pacific Power, you can pay your bill, report a power outage or check the status of an outage from anywhere 24/7. Bill-ready and payment alerts help you stay up-to-date with your account. Outage alerts keep you in the know during storms. Features:
Can I help a family member or friend with a Pacific Power account?
Yes, you can help a family member or friend by making a payment to their Pacific Power account. You choose whatever amount you’d like to pay. Make a gift payment. I’m concerned I received a scam call. What should I do?
Does Pacific Power charge a convenience fee?
Pacific Power partners with an independent payment provider to offer you the option of using your credit card or electronic check to make payments. The convenience fee is charged by the provider. Only customers who choose to use this service are charged a convenience fee. Don’t want to pay a convenience fee?
How do I access the Pacific Power App?
• Log in with your existing Pacific Power user ID and password, or quickly and easily create an account to access secure services through the app. • Stay connected with direct dial to customer service, get the latest news and tips, and follow our social media channels. Data charges may apply for notifications.
Is Pacific Power a scam?
Pacific Power has been notified of recent scams targeting utility customers nationwide where crooks posing as company employees try to get money and steal personal information. Beware of requests for financial or personal information. Learn how to protect yourself from scams.