Managing medical bills can be stressful, especially when recovering from illness or injury at home. Preferred Home Care offers a convenient online bill pay system to simplify payments for clients. This article will explain Preferred Home Care’s billing and payment process, highlight the benefits of their online bill pay, and provide tips for using it effectively.
Overview of Preferred Home Care’s Billing Process
Preferred Home Care provides in-home healthcare services and medical equipment rentals to clients across the United States. Here is an overview of how billing and payment works:
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Services and rentals are billed on a monthly basis.
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Clients receive a monthly statement detailing charges, payments, and account balance.
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Payment is due upon receipt of the statement
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Payments can be made via check, credit card, automatic bank draft, or online bill pay
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Accounts with balances over 30 days past due may be assessed late fees.
Benefits of Preferred’s Online Bill Pay
Preferred Home Care offers an online bill payment system through their website and patient portal. Here are the key advantages of paying bills online:
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Convenience – Pay anytime, anywhere via computer or mobile app. Avoid mailing checks.
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Efficiency – Payment is processed immediately when paying online.
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Security – Payment portal uses industry-standard encryption.
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Accessibility – View billing statements and payment history in one place.
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Flexibility – Setup recurring payments or make one-time payments.
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Savings – Avoid late fees by scheduling payments to process automatically each month.
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Budgeting – Payment history helps you monitor monthly healthcare costs.
How to Pay Bills Online with Preferred
Follow these simple steps to pay bills online using Preferred’s payment portal:
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Login using your unique portal credentials.
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Select Payment Method – Credit card or bank account.
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Enter Payment Details – Payment amount, processing date, etc.
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Confirm Payment – Review details then submit payment.
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Check History – Access past statements and payments in the portal.
Once submitted, payments are processed immediately on the date selected. You’ll receive a confirmation email with payment details for your records.
Tips for Managing Medical Bills with Preferred’s Online Payment System
Take advantage of these tips and best practices when paying Preferred Home Care bills online:
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Go Paperless – Reduce clutter by enabling paperless billing in the patient portal.
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Pay on Time – Schedule payments to process just before or on the due date to avoid late fees.
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Setup Recurring Payments – For consistent monthly bills, enable autopay so payments are automated.
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Use Payment Alerts – Configure reminders for upcoming payments or past due notices.
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Leverage Flexible Payment Options – Use credit cards to earn rewards then pay the monthly bill through autopay.
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Review Statements – Verify billing accuracy regularly and flag any discrepancies.
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Check Payment History – Confirm payments were received and avoid duplicate payments.
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Manage Payment Methods – Store cards on file to simplify payments and update before expirations.
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Communicate with Billing Team – Contact billing staff with any questions or issues.
What About Payment Plans?
For clients facing financial hardship, Preferred Home Care offers payment plans to make bills more affordable. Payment plans allow you to break up the balance into smaller installments over 3-6 months. To be eligible, accounts must be in good standing. Contact the billing department to discuss payment plan options.
Additional Billing and Payment Support
If you need help with your Preferred Home Care billing or online payments, contact the support team:
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Phone: 1-800-765-6807 (Monday-Friday, 8am-5pm local time)
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Email: [email protected]
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Chat: Available via the online patient portal
Preferred Home Care’s secure online bill payment system makes it simple and straightforward to manage monthly medical bills from home. Key benefits include convenience, automation, cost savings, and transparency. Follow the tips provided to optimize the online payment process while leveraging available support resources if any issues arise.
Key Features of the Portal
- Personalized Dashboard: This dashboard allows patients to:
- Update demographic and insurance information
- Add HIPAA contacts
- Customize communication preferences to sign up for emails and text campaigns
- Secure bill payments, pay by text, and paperless billing.
- Secure Messaging: Patients can send messages to the dedicated Patient Portal support team, ensuring timely, confidential, and efficient communication.
- Easy Reordering Supplies: Patients can request supplies for PAP, O2, INR, and UD medication reorders directly through the portal, making the process more convenient and efficient while minimizing delays.
- Convenient Payments: Patients can securely pay their medical bills and view their billing history, including current and past statements.
- Help Center and Resources: The Patient Portal provides patients with an extensive library of resources and tutorial guides, which can be accessed to enhance their experience and understanding of the Patient Portal.
Take Control of Your Health Journey
Tips & Tricks of Registration & Navigation
Preferred Homecare™ is part of the Lincare family of businesses. As a patient of PHC, you now have access to and can register for the patient portal. (The portal link will redirect you to the patient portal landing registration page for all of the Lincare family of businesses, including Preferred Homecare™)
Remember these tips and tricks below to make the registration process smooth and to guarantee accurate access to your account information:
- Have all the following information for creating a patient portal account:
- Enter your legal First Name and Last Name
- Enter your Customer ID without the dashes. You may have multiple account numbers associated with our services. The ID linked to your supply orders is the account number required for creating your patient portal account. Do not use the account number associated with your equipment rental.
- Enter your Date of Birth
For added security, a multifactor identification authentication (MFA) is required during registration alongside your password using either your phone number or email address currently on file.
- An MFA verification will also be required if your last login was more than 31 days ago.
- Once you create your username, it cannot be altered.
- After making an insurance update in the patient portal, please allow 2-3 business days for verification and processing by the billing department.
- Insurance updates must be made in sequential order: primary, secondary, then additional insurance.
- To manage your billing communication preferences, navigate to the billing tab and select the alerts section.
- When a billing address is updated, the billing department will need to review it manually before the change is displayed.
- After placing a new reorder allow up to 3 business days for your order to be reviewed and processed.
- Each reorder placed must be shipped to the same address. If you wish to have supplies sent to a different address, they must be placed on separate orders.
- Medication reorders are only allowed when a patient has 14 days or less remaining of current medication.
- Durable medical equipment items such as Crutches, Canes, Walkers, Wheelchairs, and other items cannot be ordered via the patient portal.
Preferred Home Care of New York – Welcome
FAQ
Is Lincare and Preferred Homecare the same company?
Who is the parent company of Preferred Homecare?
What is preferred homecare?
Preferred Homecare is a trusted health provider that offers comprehensive services and products for in-home medical care. They specialize in supplying patients with the necessary equipment and support, ensuring comfort and well-being. Common questions, curated and answered by doxo, about paying Preferred Homecare bills.
How do I pay my preferred homecare bill online?
Pay your Preferred Homecare bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app.
Why should you choose preferred home care?
At Preferred Home Care, you’ll enjoy a surprisingly smooth experience — from the moment you pick up the phone, through the hours spent each day with your aide. Be understood. ALWAYS. Good communication is the bedrock of effective care. That’s why we hire coordinators and aides who speak YOUR language.
Is doxo affiliated with preferred homecare?
No, doxo is not affiliated with or endorsed by Preferred Homecare. doxo provides a 3rd party bill payment and protection service. Do you work for Preferred Homecare? Preferred Homecare was added to the directory by a user. Enroll in the doxo bill pay network to activate direct electronic payments. It’s free!
What insurance does preferred accept?
Every human being on Earth deserves 100% compassionate care from a person of integrity. Every family deserves peace of mind. No family should have to spend their days worrying, wondering whether their loved one is suffering. Medicaid, Medicare, and most other insurances accepted. Preferred works with almost every insurance available.
Does preferred work with all insurance?
Every family deserves peace of mind. No family should have to spend their days worrying, wondering whether their loved one is suffering. Medicaid, Medicare, and most other insurances accepted. Preferred works with almost every insurance available. That means you can get superior care, whichever plan you’re on.