Rhythm is a new energy provider offering 100% renewable electricity to homes across Texas, They make paying your energy bill quick and easy through secure online payment options, This guide will walk through the process of setting up and using online bill pay with Rhythm Energy
About Rhythm Energy
Rhythm is a retail energy provider launched in 2019 that supplies wind and solar power to Texas households. They offer competitive rates with no hidden fees or tricky promotional pricing
As a customer of Rhythm, you’ll receive a monthly or bi-monthly utility bill for your electricity usage. You’re free to pay the bill through whichever method you prefer, including online.
Benefits of Paying Online
Rhythm Energy encourages customers to take advantage of their fast, simple online payment system Reasons why you may want to pay your energy bill online include
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Convenience – Pay instantly any time of day from your computer or mobile device.
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Security – Rhythm uses sophisticated encryption to keep your payment information safe.
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Control – Create an online account to view balance, monitor usage, set up autopay and more.
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Rewards – Earn points to redeem for gift cards when you enroll in Rhythm Rewards.
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No Fees – Rhythm does not charge any processing fees for online payments.
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Speed – Online payments post to your account immediately.
How to Pay Your Rhythm Bill Online
Follow these simple steps to pay your Rhythm energy bill through their online portal:
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Go to Rhythm’s website and click on “Pay Bill” in the top menu.
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On the login page, enter your Rhythm account number and 4-digit PIN. First-time users will need to complete a short registration process.
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Your account dashboard will display your current balance due. Click on “Make Payment” to proceed.
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Enter the payment amount and select payment method – bank account or card.
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Fill in your payment details including name, bank routing number, account number etc.
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Carefully review payment info and click submit. Your payment will immediately process.
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You’ll receive a confirmation email and your online account will reflect the updated balance.
Payment Methods Accepted
Rhythm offers flexibility in how you fund your online bill payments:
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Debit/Credit Card – Visa, MasterCard, American Express, Discover
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Bank Account – Checking or Savings account
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Rhythm Wallet – Prepaid account to deduct payments from
Usage autopay can also be set up to automatically charge your card or bank account each month.
View Billing History and Usage
By creating an online account with Rhythm, you gain access to useful account management tools like:
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Billing history – View past statements and payment receipts
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Usage tracking – Monitor your daily and monthly electricity usage
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Custom alerts – Get notified when your bill is ready or for usage spikes
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Service requests – Report outages, start/stop service and more
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Payment settings – Update billing and auto-pay preferences
Get Account Support
If you need assistance with your Rhythm Energy account, customer service reps are available by:
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Phone – Call 1-866-324-5472 weekdays 7am-7pm
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Email – Email [email protected]
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Chat – Chat live on their website during business hours
Contact Rhythm’s billing department directly at 1-866-324-5472 if you have any questions or issues with your bill payment.
Paying your energy bill through Rhythm’s secure online portal makes managing your account fast, easy and convenient each month. Sign up for online access to monitor usage, view billing history, set up autopay and more.
Didn’t find what you were looking for?
Review these topics for help.
Our 30-Day Test Drive is our way of making you feel confident in signing up with Rhythm. We give you 30 days to decide. You have 30 days from the date you start services with Rhythm. We think you’re going to love Rhythm. If you dont? Leave us early without the penalty.
Please note: After the first 30 days, we will charge an early termination fee (ETF) of $10-$20 for each whole month remaining in your contract, depending on the plan selected.
No, if you are switching to Rhythm, we will notify your prior provider of the switch through ERCOT.
This is true whether you are under contract with your prior provider or not.
Please see Early Termination Fee reimbursement for next steps if you are currently under contract.
If you are moving into a new location, make sure to request a move out for the prior location with the provider serving it. If its Rhythm, awesome! Well process a transfer of service and get everything situated. If it is a different provider, youll need to contact that provider to request the move out.
Sometimes, the location a customer is moving into has a switch hold on it from the prior tenant. Switch holds are agreed to when a Deferred Payment Plan is signed. The new tenant is not responsible for these charges and can switch the home into their name by submitting a New Occupant Statement to Rhythm. We will then submit it to the utility on your behalf. When emailing this form to Rhythm, please include a copy of one of the following forms as proof of your move:
- Signed Lease, showing the date of occupancy with signatures
- Closing Documents, from the home’s sale
- Notarized Affidavit of Landlord
Deposits can be paid online during sign-up or by calling 1-888-7RHYTHM. The deposit must be satisfied before an enrollment can be confirmed or electricity service started. Deposits will be fully reimbursed after 12 consecutive on-time payments, with interest at the rate approved by the PUCT.
Deposit Alternative Program – For Eligible Customers
Some customers may qualify for the Deposit Alternative Program based on their credit profile. The Deposit Alternative Program requires payment of a Deposit Alternative Fee before enrollment can be confirmed or electricity service started. The Deposit Alternative Fee is non-refundable.
Can the deposit requirement be waived?
Yes. Send a copy of a letter of credit from your most recent electricity provider to Rhythm. The Letter of Credit must show no more than 1 late payment for the most recent 12 consecutive months as well as have no disconnections for non-payment.
Or you may be eligible for a deposit waiver if you are:
A customer aged 65+: We will waive your deposit if you send us a valid copy of one of the following forms of identification :
- State-Issued Identification Card
- U.S. Drivers License
- Passport
A victim of family violence: If you are a victim of family violence, you are eligible to have your electric service deposit waived. To qualify as a victim of family violence, you will need to send a copy of your Texas Council on Family Violence deposit waiver certification letter. The letter must be filled out by family violence center personnel, treating medical personnel, law enforcement personnel, a Texas District Attorney or County Attorney, Office of the Attorney General personnel or a grantee of the Texas Equal Access to Justice Foundation which you can find on the Texas Council on Family Violences Website.
Victim of Potential Fraud: If we were not able to verify your identity, please send a copy of one of the forms of identification below directly to Rhythm.
- State-Issued Identification Card
- Drivers License from The United States
- Passport
- Military ID
- Government Employee ID
Medically Indigent: Submit a certification letter to Rhythm establishing that the account owner is medically indigent: Form here
Once you complete your enrollment, it will take 3-4 hours for the utility to approve your service request and confirm your service start date. Rhythm will keep you up to date on your enrollment status via email or SMS. If any additional info is required to approve your service request, our Customer Care Team will be in touch with you. Please allow our Team up to 1 business day to get in touch.
Bill pay has been made easy
FAQ
Where can I pay my Just Energy Light bill?
How to cancel rhythm energy?
What is rhythm ops LLC?
How do I pay my rhythm Bill?
I am a former Entrust Energy or Power of Texas customer now with Rhythm. How do I pay my bill? We’re thrilled that you are now a part of the Rhythm family. We have different payment options available to you: Online: Visit your Account at account.gotrhythm.com. Here you can continue to use your same username and password.
How do I pay my rhythm Ops electricity bill?
Via Mail: Mail your check/money order to: Rhythm Ops, LLC P.O. Box 735903 Dallas, TX 75373-5903 You can also make a one-time payment by contacting our customer support team at 1-866-279-9665. If you had previously paid your electricity bill by cash at an in-store location, we appreciate your patience while we make this payment option available.
How can I pay my Rhythm Patient Invoice?
To pay your Rhythm Patient Invoice, please complete the information below and select “Pay Now” using any major credit card.
What are rhythm rewards?
Your Rewards are our way of saying thank you! The Rhythm Rewards Program lets you earn points for doing the things that help us become a better, more sustainable company. And every reward point can translate into money off your bill. For more information, visit www.gotrhythm.com/Rewards
Why should you choose rhythm energy?
I would like to expecially highlight the value Iris has brought to our experience; Thank you Iris. Rhythm Energy is a leading choice for anyone looking to save money on their electricity bills while also supporting sustainable energy practices.
What if my rhythm rate matches my contract rate?
If you are on a fixed rate with Rhythm, this should match your contract rate. TDU Delivery Charges – These charges pays for the maintenance of the poles and wires that deliver electricity to your home and for the meters that measure it. The TDU delivery rates are regulated by the Public Utility Commission of Texas (PUCT).