Property owners in Sevier County, Tennessee receive monthly water bills from the Sevier County Water Department. This utility provides drinking water and sewer service to residents and businesses across the county. Read on to learn the easy ways to pay your Sevier County water bill on time each month.
Online Payment
The fastest and most convenient way to pay is online through the Sevier County website. Visit www.seviercountytn.gov and click on the link to pay your water bill.
You will need your account number and balance due, Payments can be made by credit/debit card or e-check A small service fee applies to online payments,
Phone Payment
Call the payment line at 866-938-3306 to pay your Sevier County water bill over the phone. This automated system is available 24/7 and you can use a card or electronic check.
Have your account number and amount ready before you call. A convenience fee will be added to phone payments.
Bank Payment
Many local banks in Sevier County accept in-person payments for county water bills Visit any SmartBank, Citizens National Bank or Tennessee State Bank branch to pay by cash, check or money order.
No additional fees apply to bank payments but allow time for processing and mail delivery to avoid late fees.
Mail Payment
Clip the payment coupon from your monthly paper bill and mail it with a check or money order payable to Sevier County Water Department. Send payments to:
Sevier County Water Department
PO Box 5500
Sevierville, TN 37864
Use the PO box only for mailed payments. Allow 5-7 days for delivery before the due date. Cash is not accepted by mail.
Drop Box Payment
A 24-hour drop box is located outside the Water Department office at 227 Cedar St in Sevierville. Place your check or money order with the payment stub in the locked drop box anytime.
No cash is accepted in the drop box. This is a convenient after-hours option to pay bills.
In-Person Payment
Visit the Water Department office Monday-Friday 8am-4:30pm to pay your bill in person. The office is located at 227 Cedar St in Sevierville.
You can pay by cash, check, money order, or card when paying at the office. Convenience fees apply to credit card transactions.
Automatic Draft
For easy recurring payments, sign up for monthly bank drafts from your checking or savings account. Download the ACH authorization form from the county website and submit it with a voided check.
On the due date each month, your water bill total will be automatically drafted from your bank account. You still receive a paper bill in the mail.
Account Management
Sign up for email billing to receive a monthly email notification when your e-bill is ready to view and pay online. Go paperless to reduce clutter and waste.
Update your mailing address if you move. Provide at least one week advance notice to transfer or close your water account without penalties.
Billing Cycles
Sevier County water meters are read and billed once per month. Bills are mailed to customers on the 1st of each month.
Payment is due by the 20th of the month to avoid late fees. Review your usage and charges promptly in case of billing errors.
Late Payments
If your payment is not received by the due date, a 10% late penalty will be added to your account balance. This applies to paper and online payments.
Avoid late fees and maintain your good payment history by paying on time each month through the 20th. Contact the utility immediately if you need a payment arrangement.
Disconnections
If a bill remains unpaid after the due date, a disconnection notice will be mailed as a final reminder. Water service is subject to disconnection if the past due amount is not paid in full shortly after the notice is sent.
A $50 fee applies for disconnection and another $50 for service reconnection once paid. Avoid service interruptions by keeping your water account current.
Customer Service
Contact Sevier County Water Department at 865-774-3852 or [email protected] if you have any billing questions or need to set up payment arrangements.
Using these convenient online, phone, mail and in-person options, paying your monthly Sevier County water bill is quick and easy. Maintain uninterrupted service by paying on time!
Quick and Convenient Bill Payments Options
In order to make the bill paying process as convenient as possible for our customers, S·C·U·D offers several payment options. Customers may pay bills by automatic bank draft, mail, online, over the phone, at our drive-thru kiosk, or in person by visiting our main office as well as several different area banks.
Where Can I Pay My Water Bill? – CountyOffice.org
How do I pay my Sevier County Water Department Bill?
You can pay your Sevier County Water Department bill using the link above or by dialing 866-938-3306 Bills may be paid at the office at 227 Cedar Street, Sevierville, TN 37862. They may also be paid at all branches of SmartBank, Citizen’s National Bank, and Tennessee State Bank.
What does the Sevier County Water Department do?
The Sevier County Water Department, or Water Utility, provides potable tap water to residential customers, businesses, and others in Sevier County. Sevierville residents can contact the Water Department for starting or stopping water services, drinking water reports, or billing and payment information.
Where can I pay a bill in Sevierville TN?
Bills may be paid at the office at 227 Cedar Street, Sevierville, TN 37862. They may also be paid at all branches of SmartBank, Citizen’s National Bank, and Tennessee State Bank. Bills may be paid by debit/credit cards on this site for a convenience fee of 2.75%. Late payments must be made at the office or sent by mail. E-billing is now available.
Does Sevier County electric system accept online payments?
Sevier County Electric System is accepting payments online. Please have your Account Number or Last Name. You will also need to create a password when you setup your account. Then visit Online Bill Pay. Visa, MasterCard, Discover Card and American Express. A convenience fee of 2.45% applies to all credit card transactions.
How do I pay my water & sewer bill?
Read more: Water & Sewer Payment Open your bill as soon as you receive it. Plan on paying by the due date. Always make a payment. Any payment is better than no payment. Don’t wait until the last minute to take care of your bill. Automate your payment with bank draft or credit card. If your check is returned, you will be charged a fee.
Does Sevierville offer payment arrangements?
We recognize that financial hardships happen and sometimes you need a little extra time to pay your bill. The City of Sevierville offers payment arrangement plans to allow customers to maintain service while they pay off past-due balances. The sooner you contact us, the more likely we will be able to make arrangements that work for you.