Paying your water bill in Texas City is easy and convenient thanks to the city’s online payment system. As a Texas City resident, I appreciate how simple the city makes this essential task. In this article, I’ll walk you through everything you need to know about paying your Texas City water bill online.
Overview of Paying Water Bills in Texas City
Texas City offers residents the ability to pay their utility bills online 24/7. This includes water, sewer, garbage collection and other city services. The online payment system is run through a company called Invoice Cloud.
To pay online, you just need to go to the Texas City website and click on the link to Invoice Cloud. From there, you can either login to an existing account or set up a new account. The whole process takes just a few minutes.
Paying online comes with a small $295 convenience fee per transaction However, being able to pay at any time of day or night is worth the minor extra cost in my opinion. The other option is to pay in person at City Hall during business hours or mail in a payment.
One thing to note is that if you wait until the disconnection date to pay online you need to call the Utility Billing Department right after to make sure your payment went through and service isn’t interrupted. Just have your confirmation number ready when you call.
Benefits of Paying Your Water Bill Online
Paying your Texas City water bill online comes with a number of great benefits:
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24/7 access – You can pay your bill anytime of day or night, even holidays and weekends. The online payment system is always open.
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Avoid late fees – Since you can pay at any time, you don’t have to worry about forgetting to pay until after the due date and getting hit with late fees.
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Payment history – Your account details all your past payments so you can track your payment history.
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Auto-pay – You can opt to have payments automatically deducted from your credit card or bank account so you never miss a payment.
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Account management – Along with paying your bill, you can manage notifications, update account information, and more.
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Quick and easy – The whole process takes just a few minutes compared to mailing in a check or driving to City Hall.
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Secure – Invoice Cloud uses industry-standard encryption and security measures to keep your information safe.
Paying the fast and easy way online helps take the hassle out of this routine chore.
Step-by-Step Guide to Paying Your Water Bill Online
Here is a step-by-step walkthrough of how to pay your water bill to the City of Texas City online:
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Go to the City of Texas City website.
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Click on “Departments” and select “Utility Billing” from the dropdown menu.
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Under the Utility Billing page, click on “Pay Online”.
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This will take you to the Invoice Cloud website where you can either login to an existing account or create a new account if it’s your first time.
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To create an account, click “Register” and fill out the required fields with your contact information and create a password.
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Click “Add a Bill” and search for “Texas City” from the list of payees.
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Select “City of Texas City” and enter your 10-digit account number from your water bill. Click “Continue”.
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On the next screen, choose the account you want to make a payment towards. You can select water, sewer, garbage collection, etc.
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Enter the amount you want to pay and select a payment method. Options include credit/debit card, bank account, or PayPal.
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Review the convenience fee and make sure all the information is correct. Click “Continue” to proceed to the payment.
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Finally, enter your payment details and complete the transaction. Make sure to record the confirmation number.
And that’s it! By following these simple steps you can pay your water bill to the City of Texas City anytime online. Just monitor your account balance and usage via the online portal.
Helpful Tips for Managing Your Water Account
Here are some tips and reminders when using the Texas City online water bill payment system:
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Your account number from your paper bill is required to setup online payments. Keep your most recent bill handy to register.
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Save the Invoice Cloud website to your favorites so it’s easily accessible every month when it’s time to pay your bill.
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Opting for auto-pay from your credit card or bank account ensures you never miss a payment. Just make sure the account stays current.
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If funds are low, you can pay a portion online to avoid late fees and then pay the balance later once you have the money. Partial payments are accepted.
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Review your usage details online to check for abnormalities and catch leaks early before they impact your bill.
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Update your contact information online if you move or change phone numbers so you continue receiving notifications.
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Make note of your confirmation numbers whenever you make a payment as proof of payment.
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If paying on the disconnect date, call the city right after to confirm payment and avoid service interruption.
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Sign up for paperless billing to receive bills electronically rather than through regular mail.
Staying on top of your water account will help avoid surprise costs and late fees. The Texas City online payment system makes it easy and convenient to manage your bill.
Frequently Asked Questions About Paying Water Bills Online
Here are answers to some common questions about using the online system to pay Texas City water bills:
What are the city’s business hours for in-person or phone payments?
The Utility Billing department is open Monday-Friday, 8AM-5PM, excluding holidays.
What credit cards does the online system accept?
You can pay with Visa, MasterCard, American Express, or Discover credit and debit cards.
When will late fees be charged to my account if I pay online?
The online system will charge late fees based on your bill’s due date, not the date you make the online payment. Pay by the due date to avoid late fees.
Can I set up automatic recurring payments?
Yes, you can create an automated payment schedule under your account settings. Just designate the payment amount and payment method.
How long does it take for online payments to process?
Payments made before 5PM will process the same business day. Payments after 5PM will process the next business day.
Is there a limit for online payments?
There is no limit on the payment amount, as long as you don’t exceed your current balance.
Will I be charged extra for using a credit card?
The $2.95 convenience fee goes to Invoice Cloud for processing. No additional credit card fees.
How can I get a receipt for my online payment?
You will receive an emailed receipt after paying. You can also access payment receipts in your account history.
Paying Your Water Bill Has Never Been Easier
Paying bills is usually a chore, but the City of Texas City has made paying your water bill online as easy as possible. With the ability to pay anytime and anywhere via the Invoice Cloud system, keeping your account in good standing is convenient and straightforward.
I’m grateful that my city offers this online payment option so I can quickly pay my water bill at my own pace. I love having the ability to go paperless and not having to worry about due dates or mailing in checks since auto-pay has me covered. The small service fee is worth it for the flexibility and security the online system provides.
If you live in Texas City and want to easily manage your water account, I highly recommend taking advantage of the city’s online bill pay. Just go to the city’s website, create an online account with Invoice Cloud, and you’ll be all set. It will make paying your monthly water bill one less headache you have to deal with. Give it a try next time your payment comes due!
